Legal Information

About Medsynaptic

Medsynaptic Private Limited is the leading RIS-PACS & Medical Imaging company headquartered in Pune, Maharashtra, India. Founded in 2003, Medsynaptic develops and supplies Radiology Information System (RIS), Picture Archiving and Communication System (PACS), Teleradiology, Vendor Neutral Archive (VNA) and allied medical imaging software, together with the professional, implementation and support services that accompany them. Medsynaptic's solutions are deployed across hospitals, diagnostic centres and radiology groups across the world.

Business support functions such as software development, quality management, information security, and customer support are managed centrally and applied consistently across Medsynaptic's product lines.

Compliance

Medsynaptic designs, develops and services its medical imaging software in accordance with applicable regulatory requirements and recognised industry standards for medical devices and healthcare information systems.

Quality and information security management

Medsynaptic operates a quality management system and information security controls appropriate to a medical device software manufacturer. Depending on the product and market, this includes alignment with:

• ISO 13485 - Quality Management Systems for Medical Devices
• ISO 9001 - Quality Management Systems
• ISO/IEC 27001 - Information Security Management Systems
• ISO/IEC 20000-1 - Information Technology Service Management
• ISO 12052 - Health informatics - Digital imaging and communication in medicine (DICOM) including workflow and data management

Regulatory

Medsynaptic's software products are developed and, where applicable, registered as medical devices in accordance with the regulatory framework of each market served, including:

• USA - FDA (510K)
• Europe & UK - CE
• India - CDSCO
• Malaysia - MDA

Interoperability and data-handling standards

Medsynaptic's imaging products are designed to conform to widely adopted healthcare interoperability and data-protection standards, including:

• DICOM (Digital Imaging and Communications in Medicine)
• IHE (Integrating the Healthcare Enterprise) profiles
• HL7 for health information exchange
• HIPAA requirements applicable to protected health information (for teleradiology and services involving U.S. healthcare data)
• GDPR for the handling of personal data of individuals in the European Union / EEA
• The Digital Personal Data Protection Act, 2023 (India) for the processing of personal data in India

Trademarks

Any product, service or technology described on this website may be the subject of Intellectual Property Rights reserved by Medsynaptic Private Limited.

• Medsynaptic® and the Medsynaptic logo are trademarks of Medsynaptic Private Limited.
• Medsynapse™, ScanDoc™, SonoDoc™, ScopyDoc™, Imagedoot™, MiniSynapse™, Telesynapse™, CardioDoc™ and other product names of Medsynaptic are trademarks of Medsynaptic Private Limited.

Other trademarks

• All other product and company names, logos and brands referenced on this website are the property of their respective owners. Use of them does not imply any affiliation with or endorsement by them.

The Medsynaptic website

© 2003 - 2026 Medsynaptic Private Limited, India. All rights reserved.

No part of the Medsynaptic website may be reproduced, in any form or by any means, without permission in writing from Medsynaptic Private Limited. However, any person is hereby authorised to copy, print and distribute any document published by Medsynaptic on this website provided that:

• a reference to medsynaptic.com is made when the document is used
• the document is used for information purposes only
• the document is used for non-commercial purposes only

Disclaimer

Information on this website is provided "as is" without any warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The information herein may include technical inaccuracies or typographical errors. Changes may periodically be made to the information and will be incorporated in new editions. Medsynaptic Private Limited may make improvements or changes to the products described at any time without notice.

Nothing on this website constitutes medical advice, and the information provided is not a substitute for the professional judgement of a qualified healthcare practitioner.

Privacy

Contact information submitted through this website will be handled confidentially and used solely for the purposes outlined in the corresponding form. Personal data is processed in accordance with applicable data protection law, including the Digital Personal Data Protection Act, 2023.

Contact Medsynaptic

If you have any questions, please feel free to contact Medsynaptic.